Marketplace AI Tools Node.js SupportMind AI Assistant
Back to marketplace

Screenshot gallery

Select a thumbnail to change the main image.

Live Preview

Image preview

The featured product image will be shown when an external live demo is not available.

Open Live Preview ↗

Product overview

About this product

SupportMind assists service teams without hiding the source context. It combines a shared inbox, grounded knowledge results, editable reply suggestions, source references, conversation summaries, sentiment, and next-step guidance.

Works with

Compatibility

EnvironmentVersionsStatus
PHP8.3–8.4Supported
Laravel13.xSupported
Modern browsersLatest 2 releasesSupported

Built with

Tech stack

Core technologies declared by the seller.

Laravel13
React19
Tailwind CSS4
Redis7

License comparison

Choose the right license

Compare usage rights, updates, and support before checkout.

Trust before purchase

License, compatibility and policies

Maintained

Included features

Shared support inbox Grounded knowledge search Editable AI reply suggestions Multilingual conversations Sentiment and summaries

Not included

Third-party subscriptions, custom development, production hosting, and data migration services.

Technical requirements

PHP 8.3+, MySQL 8+ or PostgreSQL 16+, Node.js 22+, and Redis recommended.

Third-party dependencies

Optional email, object storage, queue, and analytics providers require separate accounts.

External costs

Hosting, transactional email, storage, and optional integrations are billed separately by their providers.

Support scope

Installation guidance, documented configuration, and reproducible defects in the purchased release.

Update policy

Twelve months of updates are included with the standard license.

Refund policy

Requests are reviewed against delivery status, listing accuracy, and marketplace policy.

Known limitations

Demonstration content only. Checkout, downloads, real orders, and seller payouts are disabled. Sales and buyer reviews are simulated presentation data.

Release history and security

No release history has been published yet.

Verified-purchase reviews

22 reviews · 4.8/5

Ananya Gupta ✓ Verified purchase

★★★★★

We used this as the starting point for a customer-facing service. The responsive interface, clear modules, and helpful support made the launch process much faster.

Noor Aziz ✓ Verified purchase

★★★★★

This is one of the more complete products we evaluated. The workflow feels cohesive, performance is good, and the included guidance helped us move from evaluation to implementation confidently.

Samuel Wilson ✓ Verified purchase

★★★★★

The product structure is thoughtful and practical. We were able to understand the main workflow quickly, and the documentation answered most of our setup questions.

Yuna Park ✓ Verified purchase

★★★★★

We used this as the starting point for a customer-facing service. The responsive interface, clear modules, and helpful support made the launch process much faster.

Diego Fernandez ✓ Verified purchase

★★★★

Well designed and easy to navigate. The standard features covered most of our requirements, while the documentation made it clear where custom development would still be needed.

Emma Johansson ✓ Verified purchase

★★★★★

The product structure is thoughtful and practical. We were able to understand the main workflow quickly, and the documentation answered most of our setup questions.

Amelia Hart ✓ Verified purchase

★★★★★

We used this as the starting point for a customer-facing service. The responsive interface, clear modules, and helpful support made the launch process much faster.

Daniel Kim ✓ Verified purchase

★★★★★

This is one of the more complete products we evaluated. The workflow feels cohesive, performance is good, and the included guidance helped us move from evaluation to implementation confidently.

Siti Rahma ✓ Verified purchase

★★★★★

The product structure is thoughtful and practical. We were able to understand the main workflow quickly, and the documentation answered most of our setup questions.

Lucas Martin ✓ Verified purchase

★★★★

The user experience feels complete rather than like a basic starter kit. Integration required some planning, but the product gave our team a strong and reliable base.

Nicha Wong ✓ Verified purchase

★★★★★

This is one of the more complete products we evaluated. The workflow feels cohesive, performance is good, and the included guidance helped us move from evaluation to implementation confidently.

Mateo Silva ✓ Verified purchase

★★★★★

The product structure is thoughtful and practical. We were able to understand the main workflow quickly, and the documentation answered most of our setup questions.

Aisha Patel ✓ Verified purchase

★★★★★

We used this as the starting point for a customer-facing service. The responsive interface, clear modules, and helpful support made the launch process much faster.

James Walker ✓ Verified purchase

★★★★★

This is one of the more complete products we evaluated. The workflow feels cohesive, performance is good, and the included guidance helped us move from evaluation to implementation confidently.

Hana Sato ✓ Verified purchase

★★★★

A polished foundation with sensible defaults. A few areas needed adjustment for our workflow, but the code organization and support response made the work straightforward.

Omar Haddad ✓ Verified purchase

★★★★★

We used this as the starting point for a customer-facing service. The responsive interface, clear modules, and helpful support made the launch process much faster.

Clara Mueller ✓ Verified purchase

★★★★★

This is one of the more complete products we evaluated. The workflow feels cohesive, performance is good, and the included guidance helped us move from evaluation to implementation confidently.

Kwame Mensah ✓ Verified purchase

★★★★★

The product structure is thoughtful and practical. We were able to understand the main workflow quickly, and the documentation answered most of our setup questions.

Elena Rossi ✓ Verified purchase

★★★★★

We used this as the starting point for a customer-facing service. The responsive interface, clear modules, and helpful support made the launch process much faster.

Minh Nguyen ✓ Verified purchase

★★★★

Well designed and easy to navigate. The standard features covered most of our requirements, while the documentation made it clear where custom development would still be needed.

Sophia Brown ✓ Verified purchase

★★★★★

The product structure is thoughtful and practical. We were able to understand the main workflow quickly, and the documentation answered most of our setup questions.

Carlos Rivera ✓ Verified purchase

★★★★★

We used this as the starting point for a customer-facing service. The responsive interface, clear modules, and helpful support made the launch process much faster.

Customer care

Support terms

Extended support available

Included support

Installation guidance, documented configuration, and reproducible defects in the purchased release.

Terms and exclusions

Six months of ticket support. Customization and third-party outages are excluded.

Optional extended support

12 months · $79.00

Not included in the listed product price; confirm purchase terms with the seller.

Manual assurance limitation

Quality and security statuses are recorded by platform staff. Automated malware, dependency, and vulnerability scanning is not connected, so no product is represented as automatically scanned or certified.

Platform assurance

Quality & security checks

These results are controlled by platform staff, not self-declared by the seller.

Quality review

Pending

Demo presentation content only. No platform quality certification is claimed.

Security scan

Pending

No automated malware or vulnerability scan is represented.

License price

$239

Live preview